"Joy Maitland has been involved in developing and maintaining Quality Management systems for as long as I have known her which is at least 17 years. Her style is always to coach and motivate people and use pragmatic business related systems rather than over complicated bureaucracy. She has shown herself to be a mentor to people she works with to give them confidence in the systems she has developed. Joy Maitland is certainly much respected for her belief in continuing business improvement and this enthusiasm has been very successful in helping a company grow in spite of many changes.
I would certainly recommend Joy Maitland to carry out projects in developing practical quality and business related systems and particularly for coaching and motivating people to take the necessary ownership of their processes."
Gary W Coster:Senior Partner - Coster Partnership and Registered Lead ISO Assessor



