Joy Maitland NLP Master Coach, Business Consultant

name "Joy Maitland has been involved in developing and maintaining Quality Management systems for as long as I have known her which is at least 17 years. Her style is always to coach and motivate people and use pragmatic business related systems rather than over complicated bureaucracy. She has shown herself to be a mentor to people she works with to give them confidence in the systems she has developed. Joy Maitland is certainly much respected for her belief in continuing business improvement and this enthusiasm has been very successful in helping a company grow in spite of many changes.

I would certainly recommend Joy Maitland to carry out projects in developing practical quality and business related systems and particularly for coaching and motivating people to take the necessary ownership of their processes."

Gary W Coster:Senior Partner - Coster Partnership and Registered Lead ISO Assessor

The Importance of Effective Performance Appraisals

19th January 2011
Organisations implementing effective performance appraisals enjoy many benefits; not the least of which is enhanced employee morale. Yet, time after time, organisations require help with staffing issues which are traceable to an ineffective performance ap... Read >

Open Book Management – Pros and Cons, Transparency & Accountability

19th January 2011
Struggling with unmotivated employees? Wish employees felt more invested in company goals? Consider motivating employees by implementing Open Book Management (OBM). If OBM appears at first to be an unlikely strategy for achieving employee buy‐in... Read >

Communication Skills - It's How You Tell It!

06th May 2010
It is a widely held belief that communication is only 10% what you say and 90% how you say it. Getting your message across in a clear, concise manner is paramount to you achieving the right result. In a world of emails and text messaging we spend a lot le... Read >